Vacancy for Cloud Operations Administrator

About the role 

Ciphr is a very successful Software as a Service provider. It has a large number of diverse customers using systems located in the Ciphr Cloud Environment. This role is focussed on ensuring the on-going management of that environment’s efficiency, security, and resilience. It is also important that the role is constantly challenging the existing methodologies and processes to make sure that Ciphr is keeping up with the latest advancements in technology 

• Responsible for the day-to-day availability, monitoring, maintenance, incident response and resolution of the Ciphr Cloud Environment 
• Including but not limited to 

Responsible for patch management on all Microsoft OS and software used within the Ciphr Cloud environment 

Responsible for managing Cloud host configurations and the builds they are based on 

Certificate management 

Troubleshoot and perform triage of failed instances or services 

• Group policy management for the Ciphr Cloud domain 
• Systems account management (provisioning, deprovisioning and permissions update) for the Ciphr cloud environment and the supporting information systems within it 
• Create and maintain supporting documentations 

About You: 

• Some experience in the field of systems management in an complex environment 
• Will be competent in: 

Microsoft Windows Server management (2016,2019, IIS) 

Creation of PowerShell scripts 

Managing SQL Server installations 

Microsoft Active Directory management 

DNS Management 

Automating processes – Octopus Deploy or similar knowledge would be beneficial  

• A logical thinker with a pragmatic approach to issues 
• Have a mind for looking to automate repetitive tasks  
• Enjoy researching new technologies and methodologies as new solutions to existing challenges 
• Looking to move forward and develop skills in an Azure environment 

Azure certifications beneficial but not required 

• Mindful of information Security and best practices when operating in a Cloud environment  

What we offer: 

As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer:  

• 25 days annual leave (28 after 3 years’ service), plus bank holidays 
• Pension 
• Health cash plan 
• Life assurance  
• Family National Trust Membership
• Birthday day off
• Family forming support - e.g time off for family forming appointments or to support your partner
• Technology Loans
• Cycle to work scheme
• Car leasing scheme
• Enhanced maternity and paternity leave
• Perks at Work – access to exclusive discounts, cinema tickets, etc. 
• Free annual health screening 
• Flu vaccine 
• Regular training 
• £1,500 employee referral scheme 
• Medical Cover and Dental cover (after 6 months’ service) 
• Income Protection insurance (after 12 months’ service) 

About Ciphr:

Ciphr is a specialist provider of SaaS HR, payroll, recruitment and learning software through its HCM platform, Ciphr Connect. Ciphr’s cloud-based solutions help busy HR teams to streamline their processes across the entire employee lifecycle and spend more time working strategically.