Job Details

Vacancy for Account Development Manager (Field Based)

Salary: Competitive Salary & Uncapped OTE + Benefits Package
Location: Field Based

About us

About us

Born out of the desire to offer products that are a little bit different, we develop leading technology to connect people data across organisations and work with a group of carefully selected strategic partners to help customers unlock the true value of people-related data.

We have ambitious growth plans, and, because we are working in a rapidly changing and developing market, we are looking for extraordinary and talented people that will develop and implement creative ideas and solutions.

In return, we offer a fantastic reward package including pension, life assurance, and £1,500 if you refer a friend to work at CIPHR, to name a few. Because we firmly believe in helping our employees to be healthy and happy, we also offer private healthcare, dental cover, group income protection, an employee assistance programme, annual health assessments, a health cash plan, and gym membership loans. Finally, we know how important work-life harmony is, and so we offer a flexible working environment and a flexible holiday scheme, as well as regular social events.

We are committed to developing talent by encouraging our employees to take on challenges, and to growing their knowledge and their input to the business. CIPHR employees tend to stick with us for the long term, which is testament to our people and culture, and to the opportunities for personal growth and development we offer. Many of our employees began their careers as apprentices – a development route we still champion – and have gone on to enjoy successful careers with us, strategically guiding the business in senior management roles.

We’ve achieved the Investors in People (IIP) standard for 19 consecutive years and were voted one of the UK’s 75 best companies to work for in the South East in 2019. 

The Role

The Role

As an Account Development Manager, you’ll be responsible for developing and growing relationships with prospective organisations and customers with the objective of winning new customer business and upselling to customers.  You’ll have substantial experience upselling and generating additional revenue within existing customer bases supporting retention and developing new business leads through customer referrals.

Reporting to our Customer Success Director, you’ll also work closely with our New Business Development and Customer Success teams as well as the wider business to ensure a first-class onboarding experience for customers and throughout their CIPHR lifecycle.


Nurture and develop relationships with organisations to identify, generate and close new business and upsell opportunities

Proactive engagement with organisations and our customers to demonstrate, and ensure they experience the value of our products, services and expertise

Ensure expectations are managed proactively and effectively through timely and effective communication with organisationsBuild deep and strategic relationships across multiple departments and stakeholder contacts within the organisation including Senior Management Team/ C-Suite level; to increase exposure, identify opportunities and grow the account

About You

You’ll have demonstrable experience as an Account Development Manager in the HR Software as a Service (SaaS) space, identifying opportunities based on a customer needs with strong negotiation skills using your high-level interpersonal skills.  You’ll also be proactive, confident and action orientated.