Job Details

Vacancy for Product Manager

Salary: Competitive Salary & Benefits Package
Location: Marlow

About us

About Us

Born out of the desire to offer products that are a little bit different, we develop leading technology to connect people data across organisations and work with a group of carefully selected strategic partners to help customers unlock the true value of people-related data.

We have ambitious growth plans, and, because we are working in a rapidly changing and developing market, we are looking for extraordinary and talented people that will develop and implement creative ideas and solutions.

In return, we offer a fantastic reward package including pension, life assurance, and £1,500 if you refer a friend to work at CIPHR, to name a few. Because we firmly believe in helping our employees to be healthy and happy, we also offer private healthcare, dental cover, group income protection, an employee assistance programme, annual health assessments, a health cash plan, and gym membership loans. Finally, we know how important work-life harmony is, and so we offer a flexible working environment and a flexible holiday scheme, as well as regular social events.

We are committed to developing talent by encouraging our employees to take on challenges, and to growing their knowledge and their input to the business. CIPHR employees tend to stick with us for the long term, which is testament to our people and culture, and to the opportunities for personal growth and development we offer. Many of our employees began their careers as apprentices – a development route we still champion – and have gone on to enjoy successful careers with us, strategically guiding the business in senior management roles.

We’ve achieved the Investors in People (IIP) standard for 19 consecutive years and were voted one of the UK’s 75 best companies to work for in the South East in 2019. 

The Role

The Role

An exciting opportunity to join us in this newly created role as an experienced, hands-on Product  Manager.  You’ll be working on a wide range of projects and technologies providing expert management of the operational product release lifecycle for the CIPHR product platform, inclusive of software and application deployments, partner product integrations, and contract, project and program deliveries.

You’ll be articulate with the ability to communicate effectively with stakeholders at all levels and deliver updates to business teams as required. Managing the product release lifecycle of multiple projects, creating product release calendars, liaising with development, partner management, QA and infrastructure teams and ensuring that releases are delivered on time and to high level of quality, causing minimal operational impact. 

You will also be required to coordinate training and training material to support internal teams, and to generate the functional content for all external customer training.


  • Plan and maintain the release calendar across products and technical services and communicate the schedule and details to the business as required.  
  • Manage the delivery of all product releases from the development team and partner product integrations 
  • Liaise with other teams to ensure effective installations into production environment 
  • Create and deploy clear internal communications and training to all teams  
  • Manage risks and work with Development team to resolve issues that affect release scope, schedule and quality

Role Requirements

  • Analytical and critical thinking skills; agile problem-solving abilities
  • Strong proven relationship building and management skills, with the ability to communicate, influence and build trust at a senior level
  • Excellent planning and organisational skills
  • Ability to produce high quality documentation including requirements documentation, project plans, presentations, user stories, training and user
  • Ability to manage multiple stakeholder needs across internal teams
  • Strong commercial awareness
  • Highly self-motivated, self-managed
  • Excellent communication with effective presentation, facilitation and conflict-resolution skills
  • A professional and flexible attitude with a positive attitude to challenges and problem solving
  • The ability to work under pressure and to deadlines